Complaint Investigation Report

The investigation revealed of the following: In regard to the allegation of “Client hit another client while in care.” LPA interviewed staff and reported C1 just moved to the above facility for three months and C1 is still adjusting at the above home. C1 used to live with the family and he can get whatever he wants. The incident was happened during lunch time, C1 was obsessed with food but limited and selective food choices, while the staff was preparing C1's lunch. He grabbed another client food and throw it away. Then C1 went to C2 who was sitting on the sofa and hit his shoulder twice with unknown reason. The staff immediately went and talked to C1 and asked him to calm down and redirect him and then C1 hit himself on his head too. Administrator reported there's no injury for C2 and does not need any medical attention. LPA interviewed clients and reported C1 also hit other clients in the facility, although staff did redirect C1 immediately.

Based on LPA's interviews which were conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22) cited on the attached 9099 D.

Exit interview conducted and the copy of the report and appeal right was provided to Administrator Hemania De La Cruz