Complaint Investigation Report

Resident was transferred to Los Angeles Community Hospital. From there resident was sent to a skilled nursing facility for physical therapy and rehabilitation. Three (3) out of three (3) staff interviewed denied the allegations, the resident (R1) did not experience a fall at the Garfield Terrace facility. The resident (R1) does not reside at the Garfield Terrace facility. Resident roosters shows the resident (R1) not residing at Garfield Terrace. Four (4) out of four (4) residents interviewed could not corroborate the allegation. Five residents interviewed stated that R1 resides and lives not at the Garfield Terrace facility.

This agency has investigated the complaint alleging: Resident sustained injury while in care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint.

Exit interview conducted with the Administrator Rosalie Sandoval and a copy of this record provided.