Complaint Investigation Report

The investigation revealed the following:

Allegation: Staff is not qualified to perform duties as a Wellness Director

It is alleged that the current Wellness Director does not meet the qualifications/requirements of the jobs description. LPA reviewed the Wellness Director Job Description and reviewed the previous Wellness Director’s file (S5) and S5 had all the qualifications, requirements and training's within their file. S5 left the facility for another job on 6/26/26 and per Interview with the Executive Director they have not yet filled the position but they have promoted a staff for the Wellness Coordinator position which is a step higher than Medication Technician (Med-Tech) and acts as an assistant to the Wellness Director. Executive Director also stated that they have assistance with their Corporate Office where the Nurses/LVN’s assist the facility daily until a proper fit for the Wellness Director position is found. LPA reviewed S2’s file and all qualifications and requirements listed on the job description were observed in file. LPA interviewed a total of 4 staff and each denied there currently being a Wellness Director and stated that the previous Wellness Director stopped working at the facility in June 26, since then there have been Nurse’s/LVN’s helping along with the Memory Care Director assisting when needed.

Based on statements and interviews conducted with staff, review of staff files and facility file records, there was not enough supportive evidence to concur with the reported allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED . Exit interview held, and a copy of this report was provided.