Complaint Investigation Report

Facility staff were unable to identify the resident or person setting the alarm. The Executive Director stated that she will be having refresher training for staff to be able to monitor the residents to prevent this from happening again. She also stated that she will hold a meeting with the residents to answer any questions they may have. The person responsible for setting off the fire alarm has not been identified, and facility is addressing the issue. Executive Director stated she will install covers for the alarms in assisted living like they have in memory care to address the issue. There is insufficient evidence to substantiate this allegation.

Based on interviews conducted, there is insufficient evidence to support the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

An exit interview was conducted, technical advisory issued and a copy of this report was provided along with appeal rights.