Home Care Organization Evaluation Report

Home Care Services Bureau (HCSB) analyst Ruben Perez arrived at the business office of Joyful Hearts Homecare Services LLC on 10/11/2021. Upon arrival, the HCSB analyst identified himself and was greeted by Jocelyn Aranza. The proper posting of business hours and license was observed. The analyst was then shown to an area where the review of personnel and administrative files could be performed. Upon completion of the file review the analyst discussed the findings of the inspection with Jocelyn Aranza and informed her that no discrepancies were found.