Complaint Investigation Report

Regarding the allegation: Facility failed to safeguard resident's personal belongings.

On 10/05/2022, the Department received a complaint in which it was alleged that the facility has not been safeguarding resident’s personal belongings by allowing another resident take personal items from R1. Interview with the Administrator revealed that R1 was recently looking for a personal item. The Administrator explained that they had a meeting with R1’s POA and it was revealed that the personal items were with R1’s POA. On 12/01/2022, at 12:45 p.m., the LPA confirmed that the personal items are in possession with R1’s POA. R1’s POA also confirmed that R1’s personal items have not been stolen or have not gone missing. R1’s POA explained that R1’s also has a storage unit where many of R1’s personal items are located. Additionally, interviews conducted with other residents’ families and responsible persons revealed that personal belongings have not gone missing from residents’ rooms. The interviews with residents revealed that there has not been missing items from their rooms nor has there been another resident taking items from rooms. The information obtained during the investigation did not include evidence sufficient to corroborate the allegation. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated .

Exit interview conducted. The Administrator left during the time of the visit and authorized staff, Josephine Calderon to sign the report A copy of the report will be issued via email.