Complaint Investigation Report

Regarding the allegation: Staff caused injury to a resident . It is alleged a staff member scratched a client. An interview with C1 confirmed that they were not injured by a staff member. S1-S4 also confirmed this incident did not occur. The Administrator denied the allegation. Based upon LPA’s review of the client’s records, it was revealed C1 does have self-injury behaviors.

Based upon LPA’s interviews, the allegation is unsubstantiated .

Exit interview conducted and a copy of the report was given.