Complaint Investigation Report

Administrator arrived at the facility when the police arrived. S4 told the Administrator that C2 never bit C1 and C2 stated did not bite C1. Since C2 and S4 both confirmed S4 tried to stop the fight and both confirmed S4 called the police for assistance, the allegation is unsubstantiated.

Regarding the allegation staff physically abused a resident , it was alleged that staff and residents have beat up a resident when the resident was sleeping. C1 confirmed this occurred. C2 and C3 stated this never occurred. C4 did not want to be interviewed. LPA interviewed S1, S2, and S3 along with the Administrator. All four denied this ever occurred. Therefore the allegation is unsubstantiated.

Regarding the allegation facility staff stole resident’s money, it was alleged that a staff member took a resident’s stimulus money. C1 stated this occurred. C2 and C3 stated this type of incident has not occurred to them. C4 refused to be interviewed. The Administrator stated was contacted by the resident’s case worker. The case worker stated the resident was under the impression they would receive stimulus money but the case worker explained that the resident did not qualify. On 1/14/2024, LPA Spaeth spoke to the case worker who confirmed the resident did not receive stimulus money. The Administrator, S1, S2, and S3 stated they have never stolen a resident’s money. Therefore the allegation is unsubstantiated.

Regarding the allegation facility withheld resident’s tax document , it was alleged that staff member took a resident’s tax stubs. C1 stated this occurred. C2 and C3 stated this incident has never occurred to them. On 1/14/2024, LPA Spaeth spoke to the resident’s case worker who confirmed the resident did not work and did not receive tax documents. The Administrator, S1, S2, and S3 stated they have never taken a resident’s tax statement. Therefore the allegation is unsubstantiated.

Regarding the allegation facility staff put hair in resident’s food, it was alleged that a staff member put hair in a residents food. C1 stated this occurred. C2 and C3 stated this incident has never occurred to them. C4 refused to be interviewed. The Administrator, S1, S2, and S3 denied this has ever happened. Therefore the allegation is unsubstantiated.

Regarding the allegation facility staff spit in resident’s food , it was alleged that a staff member spit in a residents food. C1 stated this occurred. C2 and C3 stated this type of incident has never occurred to them. The Administrator, S1, S2, and S3 denied this has ever happened. The allegation is unsubstantiated.

Exit interview conducted and a copy of the report was given.