Complaint Investigation Report

In regard to allegation facility is not following program design, LPA received clarification from North Los Angeles Regional Center that the facility's program design regarding qualifications and education, the Regional Center stated facility staff are not following the staff education requriements. LPA reviewed the program plan which states staff must obtain and maintain current certification in CPR/FA/AED prior to working. LPA observed the nine staff files contained current certifications. Therefore, this allegation is unsubstantiated.