Complaint Investigation Report

Administrator was going to alter the training records by changing the name on the training certificates. The six caregivers stated the training certificates are kept locked in the Administrator’s office.

The Administrator stated did not falsify any caregiver’s training records and stated did not ask staff members to send training certificates to the Administrator. The Administrator confirmed the certificates are safely locked in the Administrator’s office at the facility.

During LPA's visit on 3/01/2023, LPA observed the caregivers' records were safely locked within the facility.

LPA reviewed the staff members' training certificates and observed the training documents had not been altered.

Therefore the allegation is unsubstantiated. Exit interview conducted and a copy of this report was signed and delivered to facility manager.