Complaint Investigation Report

The individuals who witnessed the incident they did not witness staff causing injury to the resident. Based on interviews one (1) out of three (3) residents indicated they have never seen injure a resident. Interviews with five (5) out of five (5) staff members indicated they have never seen a staff member injure a resident. Based on interviews with six(6) out of eight (8) individuals it was indicated that staff have not caused injury to residents in care. Therefore, due to a lack of supporting evidence, this allegation is deemed unsubstantiated.

Allegation: Staff encouraged resident to self-harm.

It was also reported that R1 threatened to drown themselves in the bathtub, and Staff #1 (S1) told R1 to go ahead and that S1 would not stop R1. Based on the observations of the individuals that witnessed the incident it was indicated that S1 did not encourage R1 to harm themselves. LPA interviewed three (3) out of four (4) residents, and five (5) out of five (5) staff members. Based on the interviews, five (5) out of (5) staff members indicated they have never heard a staff member tell a resident to harm themselves, and two (2) out of three (3) residents interviewed indicated staff have never encouraged residents to harm themselves. Therefore, due to a lack of supporting evidence, this allegation is deemed unsubstantiated.

Exit interview conducted and report delivered.