Senior Care Records.

Complaint Investigation Report

Kelly House INC, Palmdale04/05/2022Licence 197609302

Census5
Date signed04/05/2022 01:23:49 PM
The inspector’s account

Allegation: Staff encouraged resident to self harm.

LPA interviewed three (3) out of four (4) residents, and five (5) out of five (5) staff members. Based on the interviews five (5) out of (5) staff members indicated they have never heard a staff member tell a resident to harm themselves, and two (2) out of three (3) residents interviewed indicated staff have never encouraged residents to harm themselves. Therefore, based on interviews this allegation is deemed unsubstantiated.

Exit interview conducted and report delivered.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction