Complaint Investigation Report

Regarding the allegation: Facility staff left resident alone at facility. It’s being alleged a facility staff went for a walk and left RP alone at the facility. During an interview with S1 it was determined C1 left the facility without leave (AWOL). Due to health and safety concerns, C1 was followed by S2 to ensure their safety while in the community. C1 returned back to the facility before S2. C1 locked S2 out of the facility for a short period of time but eventually letting them back in. C1 was unavailable for an interview.

Regarding the allegation: Facility staff did not dispense resident's medications as prescribed. It’s being alleged staff refused to provide clients medication as prescribed. During an interview with S1 it was determined that C1 would sometime refuse their meds or confiscate them while staff were in the process of administering them. A review of the Medication Administration Records (MAR) indicates medication was given as prescribed and on days when medication was refused by C1, it was indicated with an “x” and the initials of staff. The Woodland Hills South Regional Office received and reviewed several incident reports from the facility regarding C1’s attempts to confiscate or refuse their medication during med pass. C1 was unavailable for an interview.

Based upon staff interviews and review of the client's documentation , the allegation are unsubstantiated .

Exit interview conducted and a copy of the report was given.