Complaint Investigation Report

Regarding the allegation: Staff allowed uncleared adults to be present in the facility. It was alleged that S1 had allowed adults into the facility whom had not obtained Criminal Record Clearance. To investigate the allegation, LPA interviewed eight (8) staff and four (4) residents. Interview will all eight (8) staff members revealed that they have never brought or witnessed any other staff bring any uncleared adults into the facility. LPA’s interview with R2 confirmed that they have not witnessed any staff members bring any adult visitors into the facility. LPA attempted to interview R1, R3 and R4 but due to their inability to communicate due to various medical reasons, LPA terminated the interviews. LPA’s record review of the facility’s staff roster in comparison to both: Guardian Background Check System and Licensing Information System (LIS) databases, all eight (8) staff members were shown to have approved background clearance for the facility. During LPA’s physical tour of the facility, LPA did not witness any other adults other than the approved staff and residents within the facility.

Based on LPA’s interviews, record review and observations there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Regarding the allegation: Staff smokes marijuana at the facility while on shift. It was alleged that S1 has been smoking marijuana at the facility. To investigate the allegation, LPA interviewed eight (8) staff and one (1) resident. Interview with all eight (8) staff members revealed that they have not smoked marijuana in the facility nor have witnessed any other staff members do so. Interview with R2 confirmed that they have not witnessed any staff members smoking marijuana in the facility. During LPA’s physical tour, LPA did not smell any odor of marijuana or witness any staff members under the influence of marijuana or any illicit drugs.

Based on LPA’s interviews and observations there is not enough information to verify the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Regarding the allegation: Staff did not treat resident with dignity and respect. It was alleged that S1 has yelled and neglected R1. To investigate the allegation, LPA interviewed eight (8) staff and one (1) resident. Interview with all eight (8) staff revealed that they have never witnessed S1 yell or mistreat any residents. Interview with S3 revealed that S1 understands R1 the best and R1 enjoys being around them. LPA’s interview with R2 confirmed that they have not witnessed R1 or any others being mistreated by staff. In addition, LPA’s observation of R1’s interaction with S1 did not show any signs of distress or discomfort surrounding S1’s presence at the facility. (Continue to LIC 9099-C)