Complaint Investigation Report

Staff interviews also indicated medications are not given by clients, and that one (1) client manages their own medications. Therefore, based on interviews the allegation, “Clients are distributing medications to other clients,” is deemed unsubstantiated.

Allegation: The facility is not providing basic services to clients

It is alleged that the caregiver is giving clients’ money to do the grocery shopping for the home. It is also alleged that clients will cook meals for the entire home, and the Licensee will pay the clients for their assistance. Interviews with clients indicated staff cook all meals and do the grocery shopping for the home. Staff interviews also indicated that staff cook all meals and do the grocery shopping for the home. Therefore, based on interviews the allegation, “The facility is not providing basic services to clients,” is deemed unsubstantiated. Licensee refused to sign due to him leaving the facility to take clients to the doctor.

Exit interview conducted, appeal rights and copy of report left for Licensee.