Complaint Investigation Report

Allegation: Facility did not return residents personal belongings.

Interviews with two (2) out of three (3) staff members indicated that personal belongings are returned to residents when they relocate. One (1) out of thee (3) staff members did not know the facility procedure for returning belongings to residents. LPA reviewed documentation showing personal belongings are returned to residents. Therefore, after review of the information and interviews conducted the allegation, “Facility did not return residents personal belongings,” is deemed unsubstantiated.

Exit interview conducted. Report delivered.