Complaint Investigation Report

Interview with the Administrator confirmed that sometime, around July 2022, a random visit was made by a credible witness who observed facility staff were not wearing masks and not screened upon entry. Administrator admitted that a verbal conversation with the credible witness took place in regards to these observations. Based on interview with administrator this allegation is deemed Substantiated. Administrator was not able to sign the report and designated staff to sign on their behalf.

Deficiencies were issued per CA code of Regulations Title 22 on LIC9099-D with this report. Appeal rights issued. Report signed and delivered. Exit interview conducted.