Complaint Investigation Report

R1 allowed investigators to take pictures of the bruises on arms. Investigators observed the bruising was on R1’s elbows, wrists, and sporadically along forearms on both arms. The Investigators also reported the bruises on R1’s arms were not indicative of being grabbed or hit and there were no hand or finger imprints on R1’s arms. The bruises did not appear concerning and were not consistent with physical abuse.

Investigators Ferris and Bendana also interviewed staff member (S1) who stated has been working at the facility since November of 2021. S1 stated they have not witnessed or heard of any abuse or neglect in the facility.

Based on the information collected and interviews of residents and staff member, there is not sufficient evidence to substantiate the allegation. Therefore, the allegation is Unfounded. “This agency has investigated the complaint alleging “resident (R1) sustained unexplained injuries while in care.” This allegation is unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis