Complaint Investigation Report

snacks. R1-R3 stated the food is nutritious and of good quality. R1-R3 also stated they do not receive alcohol from staff. S4 was unavailable for an interview. S1-S3 stated nutritious meals are prepared each day and staff do not serve alcohol. The Administrator denied this has occurred. LPA Spaeth received a copy of the menu and observed a variety of food being served to the residents.

Regarding the allegation: Due to lack of supervision, resident has fallen multiple times resulting in injuries. It’s alleged a resident has fallen various times and has bruises due to staff leaving a resident outside unattended. R1-R3 stated they have not fallen and have no injuries. S1-S3 stated the residents are not left alone outside and have not fallen. S4 was unavailable for an interview. The Administrator denied this occurred.

Regarding the allegation: Staff are asking resident for money. It’s being alleged that the staff are asking a resident for money. R1-R3 confirmed this has not occurred. R4 was unavailable for an interview. S1-S3 stated they would never ask the residents for money. The Administrator denied this occurred.

Based on the interviews of the residents and staff, the allegations are unsubstantiated .

Exit interview was conducted and a copy of the report was given