Complaint Investigation Report

advised that the package was delivered to the facility. LPA Wesley was provided a copy of the invoice/receipt and delivery confirmation. LPA Wesley and Administrator Tran walked to the Skilled Nursing Facility(SNF) that also shares the same address as the Residential Care Facility for the Elderly(RCFE), on the same lot and the check in point for screening and delivery of packages. The investigation revealed that the SNF could not locate the delivery log, package and the previous receptionist no longer works in the facility.

Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 8 are being cited on the attached LIC 9099D.