Facility Evaluation Report

A case management visit was conducted during the course of the investigation of complaint 28-AS-20231201155952 by LPA Nune Margaryan. Staff and client interviews were conducted. The following deficiency was observed.

Interviewed S3 stated that S3 help the residents to call the bank to check their account balance. In some cases S3 get personal information from the residents. At the time of visit Interviewed Administrator and S2 stated there is one staff at the facility in charge to handle any financial matters. No other staff is permitted to assist the residents obtaining financial information and get any personal information from the residents.

The deficiency cited is documented on the LIC809D.

Exit interview held and a copy of the report and appeal was provided to the Administrator.