Complaint Investigation Report

In regards to the allegation " Staff did not safeguard resident's personal items" it is alleged that staff and residents of the facility are stealing information and documents from R1's drawers. (5) of (5) Staff interviewed denied the allegation. (6) of (7) Residents interviewed could not corroborate the allegation. R1 stated to believe that someone in the building was stealing documents from their locked drawer. R1 was unable to detail what and when the specific documents and information was being taken. R1 was not sure if anyone else had a key to their locked drawer. Staff interviewed denied taking any documents or information from R1. Staff also stated that they do not have access to any locked cabinets in residents rooms and only the residents whom the drawer belongs to will have a key. LPA observed R1 to have the key to their locked drawer on their person. File review does not show that there are any incident reports involving R1 having personal items missing. File review does not show that there are items belonging to R1 that R1 signed off on the facility being responsible for. Based on the interviews conducted, files reviewed, and observations conducted there was not enough supportive evidence to concur with the reported allegation; although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit Interview conducted and a copy of this report was provided.