Complaint Investigation Report

The investigation reveals the following: Regarding " Staff are withholding partial P & I fund from resident”. It is alleged the facility will not allow C1 to have full control of their P&I funds. The administrator denied the allegation stating the facility has never withhold money from the clients. The administrator further stated the program is a minimum 6-month transitional program that requires drug testing on a weekly basis. If a client tests positive, the facility will reduce the amount of money the client receives that week and purchase all necessary items the clients’ requests. S1 stated that they are primarily in charge of the client’s finances and that C1 has tested positive for illegal substances for the last six weeks. S1 further stated that C1 is still in the process of receiving money from DMH and the money C1 receives is a loan from the facility. S2 stated the facility has rules posted throughout the facility regarding the banking process if illegal substances are found in the client’s system and the process is also conveyed to clients during meetings. 4 out of 6 clients denied the allegation stating the facility has never withhold money from them. 3/6 clients stated they have received their money but when they test positive, they only received a dollar. LPA observed a sign prohibiting illegal substances and consequences if those substances is found in the client’s system. LPA also reviewed C1’s safeguards cash resources sheet and confirmed the client has no money received since admission into the facility.

Based on LPA's interviews, investigation revealed: Although the allegation may have happened or is valid,

there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the

Exit interview conducted with Vida Andrade and a copy of this record provided.