Complaint Investigation Report

Stated that staff had not observed any falls and no behaviors.

Said there was an incident in which Client C1 was squeezing Capri Sun drink and since it was spraying all over Staff S3 went to grab the drink and Client C1 bit S3 and broke the skin. S3 was sent to their clinic Cocentra. Staff said he was good the rest of the way.

Stated that at 8PM mom of Client C1 texted with marking's on the inside of the biceps.

Staff told her that they had not observed marking's.

Also spoke with transportation company to see if they were putting the gait belt on correctly.

Next morning took photos of the arm and stated it looked like marking's caused by Client C1 leaning all his weight on to the Connect 4 game.

LPA observed pictures that did not contain bruises and observed very lite colored marking's.

Also stated Easter Seals does not provide the transportation.

Spoke with Staff S1 who stated sometimes Client C1 slides out of his wheelchair and also has physically aggressive behaviors of biting, scratching and kicking where C1 has gotten marking's on his legs.

Spoke with S2 who stated that S3 went to grab C1's drink and that C1 then bit S3.

Said C1 was fine for the rest of the day.

Spoke with Staff S3 who stated that C1 had once slapped her in the face.

Stated that C1 was leaning on the game Connect 4 and was squeezing his Capri Sun and it was spraying all over. Said when she went to grab it C1 bit her.

It should also be noted that results of the findings were Unsubstantiated by the Harbor Regional Center.

Based on interviews conducted and records reviewed, there is insufficient evidence to support the allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.