Complaint Investigation Report

They said that the resident receives showers in the morning, but they wanted to encourage the night shift to give showers as well. The Administrator informed me that the situation occurred with they requested for the night shift staff to also give showers. LPA Wesley conducted a random visit to the facility and resident 1 was receiving a shower. LPA Wesley attempted to interview resident 1 but was not successful.

Based on interviews conducted, and information that was gathered, there is insufficient evidence to support the allegation(s). Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED.