Complaint Investigation Report

into R1's room and attacks them and also if they are in the common area R2 will hit and punch on them, staff and other residents in care. R1 said this has happened way too many times as they have lived in the facility for many years and nothing has been done about it. R1 said the other residents cant communicate so that's why R2 has gotten away with attacking them for many years. During the interview with staff it was communicated that R2 has lived there for many years and is not familiar with new people who may enter into the home which can cause them have behaviors, act out and throw tantrums. During the interview with the Administrator, she advised that she was aware that R2 hit the clients and redirects and tries to keep them separate so R2 can keep their hands to themselves.

Based on LPAs observations and interviews which were conducted record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, Title 22, Division 6 and Chapter 1 are being cited on the attached LIC 9099D. Exit interview conducted. Appeal Rights given.