Complaint Investigation Report

for treatment to help R1's wound with the healing. During the day's investigation at the facility, LPA's made contact with R1's family, who confirmed that R1's infection did not occur at the facility, but at the Rehabilitation Center.

In addition to interviews, LPAs made a record review to confirm that R1 went to the hospital for a scheduled vascular surgery on January 19, 2023. R1 was set to return on Monday, March 13, 2023, but that is now pending due to the additional treatment that R1 now needs.

Based on the information obtained through interviews and record review, there was insufficient evidence to corroborate the allegation of Staff not addressing the resident's change in medical condition. Therefore, the allegation is deemed Unfounded at this time.

“This agency has investigated the complaint alleging, Staff not addressing a resident's change in medical condition. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.” The Director of Assisted Living was advised and a copy of this report given.