Complaint Investigation Report

Based on interviews and records review there is sufficient information to support this allegation. Therefore, this allegation is being SUBSTANTIATED at this time.

It was alleged that the facility has inadequate staffing. To investigate this allegation on 12/29/2021, between 12:30pm and 1:30pm, staff interviews were initiated. Interviews revealed that a staff member from the Regional Center conducted an unannounced visit to the facility on 12/03/2021. Staff from Regional Center observed three clients and only one staff member present on that day. R1 was having a behavioral episode on 12/03/2021. Facility staff contacted the administrator, but due to illness they were unable to go. Another staff, not scheduled for that day, arrived later to assist. On 11/14/2022, between 11:00am and 12:30pm, LPA reviewed records. Records reviewed confirmed what staff had told LPA. In addition, it was noted that two (02) out of three (03) clients required a one on one according to their IPPs.

Based on interviews and records review there is sufficient information to support this allegation. Therefore, this allegation is deemed to be SUBSTANTIATED at this time.

Deficiencies cited per Title 22 Regulations.

Exit interview conducted and a copy of the report was issued.