Complaint Investigation Report

The third-party staff was providing 1:1 service for only (1) resident, and not the remaining (4) residents that were at the facility. The group home staff that exited the facility, did not communicate to the house manager or Administrator that staff was leaving, and left the third-party provider alone with residents. An incident report was submitted to NLACRC (North Los Angeles County Regional Center) regarding the incident. On 09/16/2020, a meeting was conducted with Regional Center personnel and facility staff, and the Administrator confirmed staff left the facility with the third-party provider and did not properly communicate to Administration that the staff was leaving the facility for the day. A CAP (Corrective Action Plan) was issued to the facility by Regional Center for non-compliance. This is a potential health and safety risk to residents in care. Therefore, based on interviews and documents reviewed, the allegation, “Staff left residents unsupervised” is SUBSTANTIATED .

Citation issued, POC cleared, exit interview and copy of report was signed by lead staff Tasha Davis. Report was emailed to Administrator and House Manager.