Senior Care Records.

Complaint Investigation Report

Olive Branch Assisted Living, the, Northridge02/06/2024Licence 197606902

Census83
Date signed02/06/2024 03:00:18 PM
The inspector’s account

Regarding the allegation: Staff abandoned resident . It’s being alleged that RP when dropped off at West LA Medical Center was not allowed to go back to the facility. RP stated that they was never given an eviction notice and was just left at the hospital.

According to the staff interviews, RP was given an eviction notice on 04-28-2023 and signed it the same day. LPA was also able to obtain RP's eviction notice which is signed by RP. The eviction notice shows that RP was given a thirty (30) day notice on March 28, 2023 by the assistant administrator. The eviction notice was given to RP because of their serious violation to the house rules of the above facility. According to staff interviews, RP's behavior became increasingly violent and caused a concern to other residents. LPA was also able to obtain the House Rules of the above facility. LPA was also able to interview the resident that RP hit and caused a concern for the care of the other residents. The resident that RP hit informed the LPA that RP threw something at them hitting them on their ear. LPA was able to obtain the Unusual Incident/Injury Report from the resident. RP was also transferred to another facility where they reside now while in the care of the West LA Medical Center and the help of the Veteran Affairs Department. Based on LPA's record reviews, staff interviews, and the interview with the resident RP hit, the allegation(s) above is unsubstantiated at this time.

An exit interview was conducted, no citations were issued for above allegation(s), and a copy of this report was given to the administrator.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction