Complaint Investigation Report

Interview with Staff #2 (S2) revealed that facility staff attempted to contact C1’s Consumer Service Coordinator but did not receive a response. S2 stated that, due to the escalation of C1’s behavior, S2 instructed S3 to administer the medication. Interview with S3 confirmed that the medication was administered as directed by S2. Record review of C1’s Individual Program Plan (IPP) indicated that the North Los Angeles County Regional Center (NLACRC) is C1’s court appointed medical conservator.

Based on the information obtained, the allegation is deemed Substantiated at this time. Staff did not adhere to C1’s IPP.

Exit interview conducted. Citation issued. Copy of this report signed and delivered.