Complaint Investigation Report

197610191-1-17-2023-31-AS-NGID-CND25J-20230123160537

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/09/2023 and conducted by Evaluator Joscelyn Martinez

COMPLAINT CONTROL NUMBER: 31-AS-20230109141320

Staff left a resident unattended at the hospital

On 01/17/22 Licensing Program Analyst (LPA) Joscelyn Martinez arrived at the facility to conduct an unannounced complaint visit. Upon arrival LPA met with administrator Gena Grundeis and the purpose of the visit was explained.

Allegation: Staff left a resident unattended at the hospital

Upon investigation of the allegation it was revealed that resident resides in the skilled nursing facility of Gardens at Northridge and not a part of assisted living nor memory care licensed by Department of Social Services Community Care Licensing. The skilled nursing is located on the same property of Gardens at Northridge. LPA interviewed staff at the skilled nursing facility located on the same grounds and confirmed resident is currenlty admitted in skilled nursing. Therefore, based on interviews this allegation is deemed Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. Report signed and delivered.