Complaint Investigation Report

This is the addendum of the licensing report previously issued on 09/17/24:

Regarding the allegation : Staff did not ensure the facility was free from mold. It is being alleged that there is mold coming from the air conditioner and floors. Although, four (4) out of five (5) resident interviews and one (1) staff interview determined that they have not seen any mold in any of the air conditioners or floors, LPAs were able to verify the mold that was in one (1) of the resident’s rooms behind a refrigerator. Therefore, based on the LPA's observations and resident interviews, the above allegation(s) above is SUBSTANTIATED at this time.

Regarding the allegation : Staff moved residents’ personal property without consent. It is being alleged that the resident’s property was taken from their room and not returned to them. Although, Four (4) out of five (5) resident interviews confirmed that there was no personal property moved without their consent, LPAs were able to verify that resident # 1 (R1) did live at the above facility. The assistant administrator did state that R1 lived at the above address but did not have a file for them. LPA could not verify a file for R1 because the assistant administrator confirmed that R1 was not a resident but a person that lived there. In addition, staff # 2 (S2) did verify with the LPAs that R1 did reside at the above facility for about two (2) months. Therefore, based on the LPA's observations and resident interviews, the above allegation(s) above is SUBSTANTIATED at this time.

Exit interview conducted, appeal rights and copy of report signed and delivered to the Administrator.