Complaint Investigation Report

197608267-1-22-2025-31-AS-TAGD-DDJUXA-20250203145802

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

WOODLAND HILLS S.RO , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/21/2025 and conducted by Evaluator Gina Saucedo

COMPLAINT CONTROL NUMBER: 31-AS-20250121102152

Staff did not intervene when a resident-on-resident assault occurred

On 01/22/25, at 1:25pm, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, initial complaint visit and was greeted by Resident Care Director Mary Jane Reyes. LPA explained the purpose of this visit was to interview staff and residents and deliver findings for this complaint.

Regarding the allegation: Staff did not intervene when a resident-on-resident assault occurred. It is being alleged that resident #1 (R1) was repeatedly hit on their head with a cell phone by another resident and staff did not intervene. LPA interviewed two (2) staff that confirmed that R1 was relocated from the Pasadena Fires (Pasadena Villa Senior Living Facility 198603286) and is residing at Cedars Assisted Living temporarily. Staff #1 (S1) confirmed that R1’s assault was reported and R1 was thus sent to the hospital for their injuries. S1 also confirmed that R1 was hit by another resident from the Pasadena Villa Senior Living Facility and not a Cedars Assisted Living resident. Therefore, based on the LPA's record review and staff interviews, the above allegation(s) above is UNSUBSTANTIATED at this time.

An exit interview was conducted, no citation(s) were issued for the above allegation(s), and a copy of this report was given to the Administrator.