Complaint Investigation Report
Per staff, if resident engage in physical altercations, staff try to maintain them separate, keep a closer eye on them and report incidents to the management. Resident #1 (R1) stated that they were not engaged in physical altercation with other residents. At approximately 3:00PM LPA Alvizar and LPM Gillyard reviewed facility files and did not observe any incident report regarding residents being engaged in physical altercation. Records revealed that residents residing in memory care, do not require close (one-on- one) supervision.
Based on observation, interviews and documents review there is an insufficient information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.
Exit interview conducted with Kandice and a copy of this record provided.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction