Complaint Investigation Report

197608267-1-19-2023-31-AS-NGID-CNGT58-20230127132508

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

CCLD Regional Office , 21731 VENTURA BLVD., STE. 250

This is an official report of an unannounced visit/investigation of a complaint received in our office on

01/09/2023 and conducted by Evaluator Joscelyn Martinez

COMPLAINT CONTROL NUMBER: 31-AS-20230109115238

Staff member is physically abusing resident in care.

On 01/19/23 Licensing Program Analyst (LPA) Joscelyn Martinez arrived at the facility to conducted an unannounced subsequent complaint visit. Upon arrival LPA met with administrator and the purpose of the visit was explained.

Allegation: Staff member is physically abusing resident in care.

It is alleged that R1 is being physically abused by staff while in care. LPA conducted an interview with R1 regarding the allegation. Interview revealed that R1 is being abuse by every staff at the facility but was unable to provide details to the allegations. Interviews with two administrative staff revealed that R1 called the Los Angeles Police Department on 01/08/22 for a welfare check but the officers found no evidence of a crime or elder abuse. Interviews two caregivers that provide care to R1 stated they have not witness nor have they physically abused the resident . Based on the information obtained, there was insufficient evidence to confirm the allegation occurred. This allegation is deemed Unsubstantiated at this time.

Exit interview conducted. Report signed and delivered.