Complaint Investigation Report

five meters away when R1 was observed to be choking. S1 called for Staff 2 (S2), who was also present, for assistance and supervision. Both S1 and S2 attempted to perform Heimlich maneuver, while the med tech, Staff 3 (S3), who was also present, called for paramedics. Both S1 and S2 stated R1 was still alive when paramedics arrived. R1 was taken to the hospital for medical attention. Three of the three staff interviewed denied that there was a lack of supervision when R1 was choking. Interviews with ten (10) of ten residents also confirm that there is close supervision in the dining area when meals are served. These residents had no complaints or concerns of any lack of supervision during meals.

Based on the information obtained, there was insufficient evidence to corroborate the allegation of R1 choked on their food due to lack of supervision. Therefore, the allegation is deemed Unsubstantiated at this time.