Complaint Investigation Report

The Maintenance worker indicated it took about twenty minutes to fix the issue, and that the electricity only went out one time. The Maintenance worker stated he fixed the issue and did not document it. LPA interviewed two (2) staff members that indicated the power went out once that day, but the issue was fixed the same the day. Six (6) out of ten (10) residents interviewed indicated there was no power outages. Two (2) out of ten (10) residents interviewed indicated there was a power outage that happened one time, that lasted less than an hour. Based on interviews, it was found that the electricity went out once and the issued was fixed the same day. Therefore, the allegation, “Facility electricity malfunctioned” is deemed unsubstantiated.

Exit interview conducted. Appeal rights and copy of report delivered to Administrator.