Complaint Investigation Report

Resident #2 (R2), Resident #3 (R3), Resident #4 (R4), and Resident #5 (R5) all stated that they are given water in a plastic bottle, they do not use a straw and that both water and bottle are clean. LPA was unable to interview Resident #6 (R6). During interviews with staff, Staff #1 (S1) stated that if residents are using cups, the cup is washed after each use, a new straw is given with each new cup of water, and they only provide bottled drinking water.

Based on observation, there is enough information to verify the allegation. Therefore, the allegation is SUBSTANTIATED at this time.

Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiencies were cited (refer to LIC 9099-D):

No health and safety hazards noted during the visit.

Exit interview conducted. Copy of this report issued.