Facility Evaluation Report

On 04/02/2026, an Informal Conference was held at the Woodland Hills Adult and Senior Care Regional Office. In attendance included Licensing Program Manager (LPM) Desaree Perera, Licensing Program Analysts (LPAs) Trevor Bryne, Brian Balisi and Licensee Representative Areg Allen Sarkissian.

The purpose of today’s Informal Conference is to discuss a complaint dated 02/10/2021 (Complaint Control # 29-AS-20210210152037). The Administrative Action process was explained to the licensee, as well as the role of an Informal Conference.

On 02/10/2021, the Department received a complaint alleging financial abuse of a resident. The complaint was substantiated on 08/26/2021 and citations were issued for Enumerated Rights and Administrator Qualifications. Additionally, the Department conducted a Case Management and issued citations for violations observed during the course of the investigation that were not alleged in the complaint. These citations included Resident Records, and Personal Rights of a Resident. All citations were appealed by the licensee, and an appeal response letter was sent to the licensee on 07/22/2022, informing that all citations are upheld due to licensee not providing justifications to support the dismissal.