Senior Care Records.

Complaint Investigation Report

Valley Manor Guest Home, North Hollywood02/03/2025Licence 197609963

Census53
Date signed02/03/2025 05:29:45 PM
The inspector’s account

, that he did not understand why he was wearing Resident #2's t-shirt. According to Resident #1, he was wearing Resident #2's t-shirt because Resident #2 was fornicating with their sister and daughter. Per the Assistant Administrator, Resident#1 does not have sister or a daughter. Per the Assistant Administrator, he repeated to Resident #1, using the same vulgar language that was being used by Resident #1 that no one was fornicating with their sister or daughter. He did not cuss at Resident #1 or use the F word to intimidate Resident #1. Resident #1 removed Resident #2's t-shirt as requested by the Assistant Administrator. Staff reviewed Resident #2's clothing stored in the room cupboard and they had all been worn by Resident #1. Staff removed Resident #2's clothing for washing and is currently stored in the linen closet for safekeeping.

Per interview conducted with Resident #3 at 12:03pm, he remembers the incident last week regarding Resident #1 wearing Resident #2's clothing. His room is close to the dining room and across from the central desk. Resident #1 likes to act out. Resident #3 confirmed that Hector did not use any foul or vulgar language with Resident #1. Resident #1 likes to cuss and was using the F word. Hector was gently explaining to Resident #1 why he should not be wearing Resident #2's clothes.

Based on the interviews conducted, there is insufficient evidence to support the allegations that 1. Staff made inappropriate comments towards resident, 2. Staff are not providing a comfortable environment for resident and 3. Staff threatened resident, therefore allegations are unsubstantiated at this time.

No deficiencies were cited on today's visit.

Exit interview was conducted and a copy of this report was provided.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction