Complaint Investigation Report

the initial visit, it was determined that further investigation is needed to make a finding for the above allegations.

Based on the information obtained from interviews conducted, regarding the allegation that staff did not prevent resident from being assaulted by another resident, on 5/20/24 at around 5:30pm, the facility residents were in the dining room, including Resident #1 and Resident #2. Resident #2 attempted to seat at table assigned to residents who use wheelchairs. Resident was asked by staff to move as one of the residents who sat at the table was on the way to dinner. Resident #2 reluctantly got up, mumbling loudly and calling other residents names and using racial slurs. This caused Resident #1 to react to Resident #2. Loud words were exchanged between the two residents. Resident #2 even attempted to instigate a fight with Resident #1 outside, causing another resident to come to resident’s defense. Staff #1 was able to get in between Resident #1 and Resident #2. Per Staff, Resident #2 had their food and was asked to go to their room and they were in the process of complying. They changed their mind and without any warning, turned around and threw the hot bowl of soup on a plate at Resident #1. The hot soup ended up on Resident #1’s head. Per Staff #2, Resident #1 was yelling that staff was not doing anything. Staff offered to call 911 but Resident #1 insisted on making the call immediately from the dining room phone. Per Staff, they had Resident #1 behind the food counter just in case Resident #2 returned. Resident#1 was transported to the hospital by the paramedics before the arrival of the police. When the police arrived, they spoke with Staff #1 and arrested Resident #2. The police interviewed Resident #1 in the hospital and returned to interview Resident #3 and Resident #7.