Senior Care Records.

Complaint Investigation Report

HM Sweet Home, North Hollywood12/11/2024Licence 197609604

Census5
Date signed12/11/2024 05:32:13 PM
The inspector’s account

(PAGE 2) REPORT CONTINUED FROM LIC 9099 ...

On todays visit LPA Mosley conducted a physical plant tour at 9:45 a.m. to ensure there are no immediate health and safety hazards and facility is in compliance with Title 22 Regulations. Interviewed three (3) out of five (5) residents, interviewed two (2) staff including the Administrator, and reviewed and collected relevant documents pertaining to the investigation.

On the allegation Resident was left soiled for an extended period of time it is the concern of the Reporting Party (RP) that the facility staff left Resident #1 soiled for an extended period of time. To investigate this complaint, LPA conducted interviews with three (3) of the five (5) residents. Resident # 1 (R1) was unavailable to interview as they no longer reside at the facility and unavailable to contact. Interviews with two (2) out of three (3) residents revealed that they are not changed on a regular basis and at times can be left soiled. Residents are changed every morning but are not checked on or changed throughout the day. Based on LPA observation at the time of the visit two (2) residents had an odor of feces and were not observed to be changed during the time LPA was present between 9:45 A.M. and 2:20 P.M. . LPA spoke to Administrator about the two (2) residents who smelled of feces and the residents were checked on and changed during the visit. Based on information obtained, there is sufficient evidence to support the allegation occurred. Therefore, the allegation of Resident was left soiled for an extended period of time is deemed substantiated at this time.

Per California Code of Regulations (CCR), Title 22, see LIC 9099-D for deficiencies cited. Exit interview conducted. A copy of the report was issued, along with appeal rights.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction