Senior Care Records.

Facility Evaluation Report

Velvet Care 2, North Hills04/10/2024Licence 197610489

Capacity6
Census5
Date signed04/10/2024 02:52:37 PM
The inspector’s account

On 04.10.2024 in conjunction with an initial complaint visit control number 31-AS-20240409084443. Licensing Program Analyst (LPA) Leslie Ngo-Castaneda completed an unannounced CASE MANAGEMENT- Deficiencies visit. LPA met with Licensee Hayk Kirokosyan, explained the purpose of the visit.

From 10:30AM to 11:30AM, LPA interviewed four (4) out of four (4) staff and four (4) out of five (5) residents. During the interview R2 advised LPA that their bedroom #4 is used as a passageway for staff to use the exit door to gain entrance to the garage. R2 stated that staff would just barged into their bedroom without knocking. Because of such action staff is violating the residents personal rights for privacy.

Per the California Code of Regulations (CCR), Title 22, Division 6, Chapter 8, the following deficiency was observed and cited (Refer to LIC 809-D).

Copy of this report provided, appeal rights given. Exit interview conducted.

Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction