Complaint Investigation Report

issues and R1 was going through withdrawal S1 also revealed R1 was a hospice placement and no longer resides at the facility.

Interview with two (2) of five (5) residents revealed staff have not hit them and have not witnessed staff hitting any resident. One (1) of five (5) residents revealed staff very kind and have a lot of patience when dealing with the residents. Interested party revealed visits facility weekly and has never observed staff mistreating or hitting any residents. LPA Smith review of records reveal R1 has history of substance abuse and is a burn patient with burns to the face and chest that require daily cleaning and cream to be applied.

Based on interviews and record review there is not sufficient information to verify this allegation. Therefore, the allegation is UNSUBSTANTIATED at this time.

Exit interview conducted and a copy of the report was issued.