Complaint Investigation Report

During today's visit, LPA conducted additional interviews from 10am to 11am. LPA was also unsuccessful in obtaining further information from the complainant. From the information obtained, it was reported to LPA, that residents are given (3) meals, and (2) snacks a day. The facility has a dietician that creates weekly menus, including snacks, and staff reported to LPA that they follow what is instructed to feed the residents. It was also reported, that all residents are provided additional servings of food if requested. LPA also conducted a food inspection, and it was observed, the facility had an enormous amount of non-perishable and perishable items. LPA also obtained information pertaining to when resident # 1 (R1) goes to bed in the evening. Staff reported R1 is given the privilege to go to bed when R1 wants, and the facility has an incentive plan in place for bedtime. Also it was revealed, that activities are provided to all residents, and R1 enjoys daily bike rides and walks. Therefore, based on interviews, LPA has insufficient evidence to prove, the allegation, and it is UNSUBSTANTIATED at this time.

Exit interview and copy of report provided.