Complaint Investigation Report

Allegation #2 Facility did not inform responsible party of resident's change in condition.

It is alleged that facility did not inform C1 responsible party of clients change of condition. According to the interview with administrator, C1 has not had any change of condition, nor any serious injuries. C1 has been only been to the Emergency Department once this year and according to medical documents there were no injuries, nor change of condition. LPA obtained C1’s Individualized Program Plan no change of condition was noted. Based on the information received, this allegation is deemed Unsubstantiated.

Allegation #3 Staff verbally threatened resident

It is alleged that staff verbally threatened a client. To investigate this allegation LPA conducted interviews with clients and staff member. According to four (4) out of four(4) staff members, no staff has threatened or witness another staff threatening clients. Four (4) out of four (4) clients stated they have not been threatened by any staff. Based on the information received, this allegation is deemed Unsubstantiated.

No deficiencies issued. Exit interview conducted. Report signed and delivered. Appeal rights delivered.