Complaint Investigation Report

--- Staff speak inappropriately to resident.

It was alleged that staff are verbally abusive. To investigate this allegation, on 06/01/2020, LPA Martina Berry interviewed staff, responsible party and complainant. On 06/08/2022, LPA Abeye Duguma interviewed residents. Interviews revealed that staff are treating residents well, staff are not treating residents inappropriately and that staff are not verbally abusive towards residents. Based on interviews, the allegation is unsubstantiated at this time.

No other deficiencies were noted during the visit. Exit interview conducted and a copy of the report was issued.