Complaint Investigation Report
Staff did not meet resident's incontinence needs.
It is alleged that facility staff would not assist resident #1 (R1) as needed when they needed to use the restroom. LPA conducted an interview with R1's responsible person, residents, and facility staff regarding this allegation. LPA was not able to interview R1 as R1 has moved out of the facility. Information from interviews reveal there is not enough information to state that R1 was not assisted as needed when needing to use the restroom. Therefore this allegation is deemed Unsubstantiated at this time.
Resident not given medication as prescribed
It is alleged that R1 was not given their prn medication as prescribed. LPA interviewed R1's responsible person regarding this allegation. LPA interviewed facility staff from 11:30-12pm. LPA reviewed R1's medication documentation from 12:30-1pm. A review of R1's medication revealed that R1 was to be given Lorazepam(one tablet every four hours) as needed for agitations. Based on information obtained through interviews and record review there is not enough information to state that R1 was not given their medication as prescribed. Therefore this allegation is deemed Unsubstantiated at this time.
Source: California Department of Social Services, Community Care Licensing. Methodology · Report a correction