Complaint Investigation Report

Between 9:45 AM – 10:50 AM LPA conducted interviews with Assistant Administrator, house manager, and two (2) out of six (6) clients who are at the facility, including C1.

It was alleged that staff #2 (S2) threatened client #1 (C1). During the interview with C1 at 11:05AM, it was revealed that clients are happy with the facility staff and staff has never threaten any of the clients. Another client interviewed did not have any concerns. Staff interview revealed that staff does not and never threatened clients, all clients are treated with respect the same way we want to be treated. Administrator, staff, and house manager indicated that have not received a complaint about staff threatened a client. Staff are providing a safe and comfortable environment to all clients in care.

Due to information provided by C1 and based on interviews this allegation is deemed UNSUBSTANTIATED at this time.

No health and safety hazards were noted during the visit.

Exit interview was conducted and a copy of the report was issued.